Privacy Policy

EDU-LEARN ONLINE PTY LTD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our online programming courses, or communicate with us.

1. Company Information

EDU-LEARN ONLINE PTY LTD
Address: 503/541 Kent St, Sydney NSW 2000, Australia
Phone: (02) 9956 7433
Email: [email protected]

2. Information We Collect

We may collect the following types of information:

• Full name;
• Email address;
• Telephone number;
• Billing and payment information;
• Course enrollment details;
• Learning progress and course completion records;
• Technical information such as IP address, browser type, device information, and website usage data;
• Any information you voluntarily provide through contact forms, surveys, or customer support.

3. How We Use Your Information

We use your information to:

• Provide access to our online programming courses;
• Process enrollments and payments;
• Deliver learning materials and certificates where applicable;
• Respond to inquiries and provide customer support;
• Improve our website, services, and educational content;
• Send important service updates and administrative communications;
• Send marketing communications where permitted by law (you may opt out at any time);
• Comply with applicable legal obligations.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences;
• Improve website functionality;
• Analyze website traffic;
• Measure the effectiveness of our services and marketing.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell your personal information.

We may disclose information to:

• Payment processing providers;
• Learning platform and cloud hosting providers;
• IT and technical support providers;
• Professional advisers;
• Government authorities where required by law.

All third-party providers are expected to handle personal information securely and in accordance with applicable privacy laws.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our educational services;
• Maintain student records;
• Meet legal, accounting, and regulatory requirements;
• Resolve disputes and enforce our agreements.

8. Your Rights

Subject to applicable Australian privacy laws, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion where legally permitted;
• Withdraw consent where processing relies on consent;
• Opt out of marketing communications.

To exercise your rights, please contact us using the details below.

9. Third-Party Services

Our website or learning platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.

10. Children's Privacy

Our services are intended for individuals who are legally able to enroll in educational services. We do not knowingly collect personal information from children without appropriate authorization where required by law.

11. International Data Transfers

Some service providers may process information outside Australia. Where this occurs, we take reasonable steps to ensure that personal information receives appropriate protection consistent with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page together with the revised “Last updated” date.

13. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:

EDU-LEARN ONLINE PTY LTD
503/541 Kent St
Sydney NSW 2000
Australia
Phone: (02) 9956 7433
Email: [email protected]